What is Direct Deposit?
Direct Deposit is the electronic transfer of funds to your bank account. The Department of Social Services is now offering Direct Deposit to all custodial parents with an active child support case with Support Enforcement Services (SES). Direct Deposit allows you to receive your payments in a safe, easy, and efficient manner. No more lost, stolen, or forged checks.
How can you participate in Direct Deposit?
You may participate in the Direct Deposit Program if you meet the following criteria:
- Have an active checking or savings account in your name.
- Complete and return the LA CSC Direct Deposit Authorization Form (SES DD 1) with required documentation for the preferred method of deposit as listed below:
- For checking - submit a voided check or a pre-printed deposit slip.
- For savings - submit a pre-printed deposit slip.
- For credit union or savings and loan savings account - submit a pre-printed deposit slip or financial institution printout showing the account number and routing number.
- Mail above information to the Child Support Customer Service Center (CSC) at the following address:
LA CSC
Direct Deposit
P.O. Box 65165
Baton Rouge, LA 70896
When will the Direct Deposit go into effect?
Direct Deposit will go into effect once your authorization form has been received and processed by LA CSC and your account information has been verified by your bank or credit union. A check will be issued to you until the account information has been verified. Once the information is verified, future payments posted to the case will be directly deposited into your account. If the account information is rejected, a check will be issued. Funds are usually available within 48 hours after the payment is posted to LASES. (Exception: IRS offsets may be held up to six months due to injured spouse claims.)
If your name on the authorization form differs in any way from your name on the child support case, the authorization form will be returned.
To verify deposited funds, you may contact your financial institution.
How do you cancel Direct Deposit?
You must notify the Child Support Customer Service Center in writing. Send or fax a new authorization form to:
LA CSC
Direct Deposit
P.O. Box 65165
Baton Rouge, LA 70896
Or
Fax: (225) 248-0487
(Cancellation of Direct Deposit Only)
If you have any questions regarding the Direct Deposit Program or if you have a change in your account information, contact the Customer Service Center by calling:
- 1-800-256-4650 (Toll Free)
- (225) 922-8100
- 1-225-922-8111 (TTY service for the hearing impaired)
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