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Disaster supplemental nutrition assistance program (DSNAP)

Residents who are not currently receiving regular Supplemental Nutrition Assistance Program (SNAP) benefits and who have been affected by Hurricane Isaac, should pre-apply for the Disaster Supplemental Nutrition Assistance Program (DSNAP, formerly Disaster Food Stamps). 

DSNAP benefits provide eligible low- to moderate-income households who do not normally receive SNAP benefits with help buying groceries due to lost income or damages following a disaster. Households already receiving regular SNAP benefits DO NOT need to pre-apply as DSNAP benefits will be automatically added to the benefit cards of regular SNAP households that are eligible for DSNAP.

To pre-apply for DSNAP, individuals should call 1-888-LA-HELP-U (1-888-524-3578) daily between 7:00 a.m. and 11:00 p.m. Callers will select the appropriate language and then select options 3 and 3. If residents have internet access, they can pre-apply by visiting or

The following information is required for DSNAP pre-application:

  • Names, Social Security Numbers and Dates of Birth for each household member
  • Address and Parish where you currently live
  • Monthly income for each household member
  • All liquid resources for each household member (cash on hand, checking, savings and money market account balances and certificates of deposit)

The Department of Children and Family Services has requested and is awaiting approval for DSNAP for the parishes of Ascension, Lafourche, Livingston, Orleans, Jefferson, Plaquemines, St. Bernard, St. John the Baptist and St. Tammany parishes. As the Federal Emergency Management Agency (FEMA) authorizes additional parishes for Individual Assistance, the state will immediately request that DSNAP benefits be granted to their residents.

When the state's DSNAP requests are approved, residents who live in an eligible parish and have pre-applied will only need to visit a DSNAP issuance site to verify their information and identity to determine final eligibility and receive benefit cards. Exact eligibility requirements and DSNAP issuance sites will be announced only after DSNAP is approved and only for parishes in which the program is available.

The state must request that the federal government initiate DSNAP, but can only make the request after the president activates the Stafford Act and approves the parish for Individual Assistance (IA), which has already occurred for the parishes listed above.

Regular SNAP Benefits

DCFS began issuing regular September SNAP benefits early so that all households eligible for September benefits will receive their benefits by Tuesday, September 4.

If recipients normally receive regular SNAP benefits between the 1st and the 10th of the month, early benefits were issued on September 1.

If recipients normally receive benefits on the 11th of the month, benefits were issued on September 2.

If recipients normally receive benefits on the 12th of the month, benefits will be issued on September 3.

If recipients normally receive benefits on the 13th or 14th of the month, benefits will be issued on September 4.

It is important to note that these are not added benefits and that October benefits will return to normal issuance schedules.

For the latest information about assistance available for those affected by Hurricane Isaac, individuals are advised to call 211.