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Disaster Supplemental Nutrition Assistance Program (DSNAP)
|DSNAP - Hurricane Delta|
The Louisiana Department of Children and Family Services (DCFS) received approval today (Friday, Oct. 23, 2020), to begin virtual Disaster Supplemental Nutrition Assistance Program (DSNAP) operations in 5 parishes to provide additional food aid to families impacted by Hurricane Delta.
The application process will run in a single phase from Monday, Oct. 26, to Saturday, Oct. 31, 2020.
Residents in the approved parishes will call the LAHelpU Customer Service Center to apply and be interviewed for DSNAP. The call center can be reached at 1-888-524-3578 (select language, then press 3-3-1), between the hours of 7:30 a.m. and 6:30 p.m. Residents can call on any day during the application period. There will be no alphabet-system schedule, as there had been during DSNAP after Hurricane Laura. Click here for Hurricane Delta DSNAP details.
Residents are encouraged, but not required, to take the following steps before calling to apply for DSNAP:
Residents who pre-registered or applied for DSNAP after Hurricane Laura (or anytime since March 2020) do not need to pre-register again.
SNAP Recipients Not Eligible for DSNAP
SNAP recipients are not eligible for DSNAP and should not apply. Information about SNAP benefits changes related to Hurricane Delta, including replacement benefits for food lost due to power outages, can be found at dcfs.la.gov/SNAPstorms.
Pre-register Before A DSNAP Activation
Be ready if DSNAP becomes available for your community. DSNAP pre-registration is simple and can be done online through the CAFÉ customer portal.
Benefits of DSNAP Pre-Registration
|Purchase Hot Foods with SNAP & DSNAP Benefits|
|Louisiana recipients of the Supplemental Nutrition Assistance Program (SNAP) and the Disaster Supplemental Nutrition Assistance Program (DSNAP) can use their benefits to purchase "hot" or prepared foods, following a waiver approval from the U.S. Department of Agriculture Food and Nutrition Service (FNS).|
|Dial 211 for Food Assistance|
211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community.
It's single access point for details about food pantries and other food assistance sources near you.
|DCFS Customer Service Chatbot - Try it!|
|DCFS is building a chatbot that can provide quick answers to questions about our food assistance programs. It's a work in progress, but we invite you to try it. Help us perfect this exciting new customer service tool.|